Notice at Collection

U-Power USA, Inc. and its affiliates collect your personal information to support their business operations, including for the business purposes listed in the chart below. We do not collect sensitive personal information.

To view our full Privacy Policy, visit https://u-power.us.com/pages/privacy-policy

We will not sell the personal information we collect or share it with third parties for cross-
context behavioral advertising.

We may collect the personal information categories listed in the table below, retain them for the stated business purposes, and share the information with third parties for cross-context behavioral advertising as indicated.

We collect information you give us or permit us to access. We may also collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your name, image, birth date, email and physical address, when necessary credit card information, IP address, telephone number or mobile phone identifier, gender, contact lists, social media information, location (including GPS) information, activity and performance information, Device identifier and hardware information, browser type and language, cookie information, system type, whether you have enabled software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.

For example, we collect information you provide via any of our customer service channels including via phone, email, SMS and chat, and such information and your communications may be monitored, recorded, disclosed, reviewed, accessed and used by us and our third party vendors to improve the quality of goods and services we provide and the quality of services provided by our third party vendors.

Additionally, some of our service providers and vendors including, without limitation, customer service vendors may utilize artificial intelligence (“AI”) to provide you with user-friendly and responsive feedback. In some instances, the AI utilized by these partners is based on algorithms that learn from existing data and other data that you and other users provide.

We also collect information about gift and eGift Card recipients provided by the giver.

As more fully explained in the next section, we may automatically collect certain information about you when you access or use the Services, or shop in our stores, including:

•  Log and Usage Information: We collect information about your use of the Services, such as the type of browser you use, access times, pages viewed, items placed in your cart, links clicked, browsing behavior, and the referring URL (the webpage you visited before navigating to the Services). We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve our Services, to provide our customers with a fulfilling shopping experience, and to personalize the Services, our communications with you, and your shopping experience.
• Device Information: We collect information about the device you use to access the Services, including the hardware model, IP address, unique device identifiers and operating system and version.
• Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.
• Video Data: We use video cameras in our stores for security purposes, loss prevention, and asset protection. We may also use cameras in our stores for operational purposes, such as traffic pattern analysis. We will not use cameras to personally identify you, without your consent, except when the identification is for safety, security, anti-theft, or law enforcement purposes.
• RFID Data: We may use Radio Frequency Identification (RFID) for inventory management and logistics support. RFID tags consist of a small chip and antenna that provide a unique identifier for objects. RFID serves the same purpose as a bar code and must be scanned by a specific type of reader in close proximity to the tag to retrieve tag data. RFID is not used to track or monitor any items once you leave our stores.
• WiFi Data: Some of our retail stores may offer free Wi-Fi services to visitors. Wi-Fi routers capture certain data, such as Device information and telemetry data related to signal strength and quality related to your use of our Wi-Fi service, and we may analyze Wi-Fi data automatically collected to provide operational insights such as foot traffic volumes, dwell times, and how customers move through our stores.
• Information Collected by Cookies and Other Technologies: As more fully explained in the next section, we (and our service providers and third parties) may use cookies, web beacons (also known as "tracking pixels") and other collection or tracking technologies (“Data Technologies”) to record and collect information about you when you interact with the Services, including information about your interaction with the Services such as mouse movements, click and keystroke behavior, indicated preferences, mobile app or site visit behavior, browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other business purposes. For more information about cookies and how to disable them, please see the Cookies section below.

If you participate in a contest or sweepstakes that we sponsor, we may, in addition to the above, collect the information to administer the sweepstakes, or as otherwise disclosed at the time of collection, such as your contact information, your product size information, your preferences, your location, and other information you provide to us.

Additionally, we may collect your mobile telephone number in connection with SMS/MMS programs, including for shipment notifications and marketing purposes. We will use mobile telephone information you provide through the Services to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, disclosing information to platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. For more information regarding SMS/MMS programs, visit: https://www.sinch.com/privacy-policy.

We may also collect Personal Information in connection with the processing and evaluation of a job application and related materials submitted by you. 

We may derive Personal Information or draw inferences about you based on the other types of Personal Information we collect. For example, we may infer location based on IP address, or make product recommendations based on browsing or purchasing behavior in connection with the Services.

We may combine information you give us with other information from U-POWER sources, transactions and communications. This may include, but is not limited to, information from U-POWER retail stores, direct mail, catalogs, promotions, collaborations, events, products and applications, or other U-POWER interactions. We may also combine that information with data that is publicly available and data from third parties. To the extent non-Service information is combined with Personal Information collected via the Services, we will treat it as Personal Information under this Privacy Policy.

 

Personal Information Category	Business Purpose	Shared
Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.	Process and fulfil your orders and purchases, and facilitate returns and exchanges Provide, maintain, improve and develop our products and services and develop new products and services Respond to your comments, questions, and requests, send you transactional communications, and provide customer service Send you promotional communications Administer our loyalty programs, contests, sweepstakes, and other promotions and deliver rewards Share reviews, testimonials, or other user-generated content Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of U-Power and others Comply with our legal and financial obligations	No
California Customer Records personal information, which includes a name, signature, address, telephone number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories.	Process and fulfil your orders and purchases, and facilitate returns and exchanges Provide, maintain, improve and develop our products and services and develop new products and services Respond to your comments, questions, and requests, send you transactional communications, and provide customer service Send you promotional communications Administer our loyalty programs, contests, sweepstakes, and other promotions and deliver rewards Share reviews, testimonials, or other user-generated content Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of U-Power and others Comply with our legal and financial obligations	No
Internet or other similar network activity, such as browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	Personalize your experience with us Monitor and analyze trends, usage, and activities in connection with our products and services Identify, report, and repair errors that impair the functionality of our services	No
Geolocation data, such as physical location or movements.	Administer our loyalty programs, contests, sweepstakes, and other promotions and deliver rewards Monitor and analyze trends, usage, and activities in connection with our products and services Identify, report, and repair errors that impair the functionality of our services	No

We retain personal information for as long as necessary to carry out the purposes for which we originally collected it and for other purposes described in this Notice and our Privacy Policy.

We do not collect sensitive personal information.

We retain personal information for as long as necessary to carry out the purposes for which we originally collected it and for other purposes described in this Notice and our Privacy Policy.

If you have any questions about this Notice, please contact help@u-power.us.com

March 26th , 2026